Privacy explained

This explanation covers reading heybaji pages and sending questions by email. It is not the account or transaction policy of another organisation.

  • Browsing
  • You do not need to email your identity to read ordinary pages.
  • Contact
  • An email makes your address, message and attachments part of the correspondence.
  • Share less information

Before sending information

Technical requests can send browser details, request time and a network address to a server. These relate to delivering pages and understanding technical symptoms.

  • The message content provides context for a reply. Do not attach unnecessary identity documents, card images or someone else's private details.
  • If you sent incorrect personal information, refer to the previous message's subject and date in a correction request. Do not repeat the sensitive information.
  • Hide names, addresses, account numbers and other private details before sending an attachment.
  • Clearing browser data can reset local preferences. It does not delete email already sent.
  • For information questions, write to [email protected] and identify the relevant correspondence with minimal detail.

In detail

Information use and your choices

Reading an ordinary page and choosing to email a question are different situations. Consider where you supplied information when deciding what to request.

Browsing and correspondence

A browser sends a request to obtain a web page. That process can include technical details such as a network address and browser information. Reading a page does not itself mean emailing an identity document.

Emailing makes the address, message and attachments part of the correspondence. Send only what is needed to explain a question or correction. Consider other people's privacy before including their information.

Correction and removal requests

You can ask about correcting or removing information you sent by emailing [email protected]. Identify the earlier subject and date so the correspondence can be located. Avoid sending unnecessary identity documents to demonstrate the request.

Clearing local browser data does not recall email already sent. Ask about the particular information if retention or technical limits matter to you; this explanation does not promise a fixed retention period or immediate removal.

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